Store Policy

Returns & Exchanges

We hope you adore your Empressive Finds pieces as much as we love creating and curating them. If something isn’t quite right, we’re here to help.

• Returns: Unworn, unused items in their original packaging may be returned within 14 days of delivery for a store credit or refund (please specify your policy).

• Exchanges: only offered if error was on our end.

• Final Sale Items: Certain items are marked Final Sale and can’t be returned or exchanged.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our end.

To start a return or exchange, simply email us at support@empressivefinds.com with your order number and details.
Please do not return items to the address on your package — our return address is different and we’ll provide it once we receive your email.

Theft & Lost Packages

• Customers are responsible for tracking their orders using the tracking number provided. If a package is marked “Delivered” by the carrier, Empressive Finds cannot offer a refund. Please check with your local post office or neighbors if you cannot locate your package. In very limited circumstances, at the discretion of our staff, we may reship items or offer an exchange as a courtesy. This is not guaranteed.

Address Errors

• If an incorrect address is entered at checkout, the package will be returned to us by the carrier. Once received, an automatic refund will be issued for your order